We’re Hiring!
Lihoai is looking for a reliable Inventory & Customer Service Assistant to join our team. If you’re organized, customer-focused, and detail-oriented, this is the role for you!
This position plays a key role in managing inventory, supporting store operations, and ensuring excellent customer service in a clean and safe retail environment.

Minimum Requirements:

• Matric / Grade 12 qualification (essential).
• At least 2 years' experience in a retail, warehouse, or inventory control environment.
• Basic computer literacy and knowledge of stock systems (SYSPRO experience is an advantage).
• Strong attention to detail and accuracy.
• Good interpersonal and communication skills.
• Ability to work under pressure and as part of a team.

Skills and Competencies

• Inventory Management: Accurate stock handling, record-keeping, and system updates.
• Cash Handling: Confident with cash-ups, POS systems, and processing payments.
• Customer Service: Friendly, helpful, and able to resolve queries professionally.
• Attention to Detail : Precise with documentation, invoicing, and stock counts.
• Communication: Clear and respectful when dealing with customers and team members.
• Time Management: Able to prioritize tasks and meet daily responsibilities.
• Teamwork: Works well with others and supports store operations.
• Integrity: Trustworthy, reliable, and accountable in all duties.

Key Responsibilities:

• Receive, unpack, mark, and store incoming stock.
• Accurately maintain the store book and reconcile with the SYSPRO system.
• Assist with stock takes (daily, weekly, quarterly).
• Handle customer payments and perform daily cash-ups.
• Provide friendly and helpful customer service and resolve customer queries.
• Ensure the store is clean, well-organized, and complies with health & safety standards.
• Prevent stock losses and report any discrepancies to the Branch Manager.
• Support store personnel where required.

What We Offer:

• Competitive salary package based on experience and qualifications.
• Opportunities for growth within a reputable and established company.
• Supportive work environment focused on development and service excellence.